Resolved
Mar 17 at 12:07am CDT
Services on hn04 have tentatively been restored. We are still monitoring the system to ensure stability.
The initial outage was caused by a kernel panic. Upon rebooting the node, we lost remote access and had to mobilize on-site technicians to bring the node back online.
We will be reviewing logs to further investigate the root cause. If our investigation leads to any concerns about long-term operation of the node we will migrate environments to a new node to avoid future downtime.
I...