Partial outage
Resolved
Mar 17 at 12:07am CDT
Services on hn04 have tentatively been restored. We are still monitoring the system to ensure stability.
The initial outage was caused by a kernel panic. Upon rebooting the node, we lost remote access and had to mobilize on-site technicians to bring the node back online.
We will be reviewing logs to further investigate the root cause. If our investigation leads to any concerns about long-term operation of the node we will migrate environments to a new node to avoid future downtime.
If you have any questions or concerns please don't hesitate to contact support@mightybox.io for more information.
Affected services
East 04
Created
Mar 16 at 11:43pm CDT
We are currently experiencing a partial outage affecting a single hard node and the customers with environments hosted on this node. Techs are investigating, more information will be posted as it becomes available.
Affected services
East 04